Monday, September 16, 2013

HealthLine (Saskatchewan)

HealthLine is a confidential, 24-hour health information and support telephone line, staffed by Registered Nurses, Registered Psychiatric Nurses and Social Workers. The professionals who work at HealthLine are experienced and specially trained to help you make decisions about your health care options. They can help you decide whether to treat your own symptoms, go to a clinic, see your primary health care provider, or access emergency medical care, if necessary. HealthLine is available to anyone in Saskatchewan, free of charge. HealthLine is not for emergency situations. Call 9-1-1 if you are experiencing a medical emergency. When you call HealthLine, you have the option to speak with a Registered Nurse or a mental health and addictions professional. If you choose to speak with a Registered Nurse, the nurse will assess your symptoms and provide you with the most appropriate health support or information. If you choose to speak to a mental health and addictions professional, you will be able to discuss your concerns in a safe, caring, and confidential manner with a Registered Psychiatric Nurse or Social Worker. They may help you with crisis counseling, strategies to help you manage your situation, or provide information about resources in your community. HealthLine is here to support you and your health care team. It is not designed to replace the advice of your primary care provider, eliminate the need for regular check-ups, or provide a diagnosis. HealthLine services are offered in English, with translation available in over 100 languages. TTY access for the hearing impaired is available at 1-888-425-4444. HealthLine is a Saskatchewan Government program, with service provided by Regina Qu'Appelle Health Region. For more information, call:
Roberta Wiest - Director, HealthLine 306-766-6000
Tami Denomie - Director, Health Promotion, Ministry of Health 306-787-7110

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