Monday, February 13, 2012

Track loved ones' surgery online (Canada)

Track loved ones' surgery online (Canada)Sitting in a hospital waiting room waiting for updates on your loved one's surgery can be stressful. Our new online tracking system, "OR Status," is the first in Ontario to help reduce anxiety by keeping families in the loop on a patient's surgical progress. The real-time updates can be viewed online on a computer or handheld device, allowing family and friends to track the progress of a patient from the comfort of their home or from any location where they have internet access. Debra Anger, who registers people for surgeries at Sunnybrook, is now providing each patient with a unique surgery booking number that they can share with whoever they like. Once a family has the booking number, they can view the operating room tracking board online at Family and friends can see exactly when a patient enters and leaves the operating room, with the information automatically refreshed every minute. A staff member or volunteer still comes to the waiting room to provide family and friends with information, but the service provides another option for families, especially for those with loved ones outside the city or even the country. "My sister and I could leave the hospital waiting room to go for a coffee or stretch our legs without worrying as we knew exactly when our mom went into the operating room. We felt much more involved in the process," says Christine Andrews, whose mother recently underwent knee replacement surgery. "If you can have one less thing to worry about during the stressful time around surgery, it's wonderful. Peace of mind is a priceless thing," she adds

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